Privacy Policy
MedicoSEO is a specialist healthcare SEO service operated by Webomaze Pty Ltd (ABN available on request), headquartered at Level 2, South Bank Boulevard, South Bank, Victoria 3006, Australia. This Privacy Policy explains how we collect, use, and protect your personal information when you visit medicoseo.com or engage our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact details (email address, phone number)
- Practice name and website URL
- Information submitted through our forms, including audit requests and booking forms
- Communications you send us via email, SMS, or live chat
We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs through Google Analytics and similar tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and fulfil service requests
- Send appointment confirmations, reminders, and follow-up communications
- Deliver email and SMS sequences you have opted into
- Improve our website and services
- Comply with legal obligations
3. HIPAA Compliance
MedicoSEO works with healthcare practices across multiple jurisdictions. We are committed to ensuring that all marketing strategies, tracking implementations, and data handling practices are designed to support your HIPAA compliance obligations. We do not collect, store, or process protected health information (PHI) about your patients. All SEO and marketing strategies are implemented at the practice level only.
4. Cookies and Tracking
Our website uses cookies and tracking technologies including Google Analytics, Google Tag Manager, and the Meta Pixel. These tools help us understand how visitors use our site and allow us to deliver relevant advertising to people who have visited medicoseo.com. You can opt out of non-essential cookies at any time by adjusting your browser settings.
5. SMS Communications
By submitting your phone number through any form on this website, you consent to receive SMS messages from MedicoSEO related to your enquiry, appointment, or service. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
6. Data Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (including CRM platforms, email service providers, and scheduling tools), all of whom are bound by confidentiality obligations.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at hello@webomaze.com.au.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at medicoseo.com/privacy-policy. Continued use of our website constitutes acceptance of any updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@webomaze.com.au
- Phone: +61 450 489 103
- Address: Level 2, South Bank Boulevard, South Bank, Victoria 3006, Australia